Privacy Policy
Last Updated:Ā November 14, 2024
At Adjan Coaching, LLC ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.annieadjan.com] (the "Website"), or engage with our coaching services. Please read this policy carefully to understand our views and practices regarding your personal data.
By accessing or using our Website and services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our Website.
1. Information We Collect
We may collect and process the following types of personal information:
A. Information You Provide to Us Directly
- Personal Identification Information: When you register, book services, or communicate with us, we may collect your name, email address, phone number, mailing address, and other contact details.
- Payment Information: We may collect billing and credit card information to process your payments. Payment processing services are provided by third-party processors who comply with PCI-DSS standards.
- Coaching and Client Information: Information relevant to providing our coaching services, such as information shared in coaching sessions, assessments, and other records necessary for our coaching relationship.
B. Information Automatically CollectedĀ When you visit our Website, certain information is collected automatically:
- Device and Usage Information: Details about your device (e.g., IP address, browser type, operating system) and usage patterns (e.g., the pages you visit, the time and date of your visit).
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interaction with our Website. This helps us improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
C. Information Collected from Other SourcesĀ We may receive information about you from other sources, such as third-party analytics providers, and combine it with information we collect directly.
2. How We Use Your Information
We use your personal information for various purposes, including:
- Providing Services: To provide, personalize, and improve our coaching services and Website.
- Payment Processing: To process payments for our services securely.
- Communication: To communicate with you, including responding to inquiries, sending confirmations, notifications, and updates regarding your sessions.
- Marketing and Promotions: With your consent, we may send you promotional materials about our services and upcoming events. You may opt out of marketing communications at any time.
- Improving the Website: To monitor and analyze usage to improve our Websiteā€™s content, layout, and functionality.
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We may share your personal information in the following ways:
- Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processors, IT providers, and customer support services. These providers have access to your personal information only to perform specific tasks on our behalf.
- Legal Obligations: We may disclose your information if required by law, to respond to legal process, to protect our rights, privacy, safety, or property, or to enforce our terms and conditions.
- Business Transfers: In the event of a merger, sale, reorganization, or other transfer of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website, improve functionality, and analyze how our Website is used. Cookies are small data files stored on your device. You may adjust your browser settings to refuse cookies, but this may limit your access to certain features on our Website.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
6. Security of Your Information
We take the security of your personal information seriously and use industry-standard practices to protect your information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Website or services, you consent to the transfer of your information to the United States and acknowledge that it may be subject to U.S. laws.
8. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal data in certain circumstances.
- Objection: Object to the processing of your data, including for marketing purposes.
- Data Portability: Request a copy of your data in a commonly used format.
If you would like to exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
9. Childrenā€™s Privacy
Our Website and services are intended for individuals aged 13 and older. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Website and updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Adjan Coaching, LLC
5900 Balcones Drive, Suite 100, Austin, TX 78731
